You can delete your R1 Ready First account and its data at any time, from inside the app, or by requesting it here if you’ve already removed the app. This page explains how, what is deleted, and what we’re required to keep.
If you still have R1 installed, this is the fastest way. Parents and coaches can both delete their own accounts:
Parents and coaches delete their own accounts. An athlete’s profile and data are managed by their parent or guardian. There is no separate athlete login to delete.
When a parent deletes their account, every athlete profile they manage is removed along with it. If you want to remove a single child but keep your account, you can do that from the app instead of deleting everything.
Deletion is permanent and takes effect immediately. Once it’s done it cannot be undone, and we cannot recover the data afterward.
Our Privacy Notice sets out the full retention schedule and the rights you have over your child’s data.
Deleting your account cancels a subscription bought through your R1 web account immediately. If you subscribed through Apple, you also need to cancel in your Apple Account subscription settings – only Apple can stop an App Store subscription, and it will keep renewing until you do. The unused part of the current billing period is not automatically refunded. If you have a billing question, start a conversation below before you delete and we’ll help.
If you’ve already removed the R1 app, you don’t need to reinstall it. Start a conversation and a real person on our team will verify your request and delete your account and data for you.