Skip to content Download R1 Ready First Now →
Support

We’re here to help.

Questions about R1 Ready First, your account, or how readiness works? Start a conversation and a real person on our team will get back to you.

How it works

One conversation, wherever you are

Tap Start a conversation to open our chat. Send your question, whether it’s a bug, a billing question, or something about your child’s readiness, and we’ll pick it up from there. You don’t need an account to reach us.

Start a conversation

Our chat is the fastest way to reach us. Describe what’s happening (the more detail, the better) and we’ll take it from there.

What to expect

We aim to respond within one business day. Complex issues may take a little longer; we’ll keep you posted.

Check the FAQ first

Many questions are already answered in our FAQ. It’s often the quickest path to an answer.